Experience & Skills

    • Appointment Scheduling

    • Booking Venues

    • Bookkeeping

    • Content Creation

    • CRM Database Management

    • Data Entry

    • Designing Presentations

    • Diary Management

    • Electronic Filing & Decluttering

    • Email Management

    • Events Management

    • Planning & Coordination

    • Proofreading

    • Research

    • Running Reports

    • Streamlining Processes

    • Typing

  • Social Media Management

    • Creating and scheduling posts (Facebook, Instagram, LinkedIn)

    • Tracking engagement and performance metrics (likes, comments, reach, clicks)

    • Community management (replying to comments, messages, DMs)

    Content Support

    • Drafting newsletters, blog posts, or short updates

    • Researching topics, keywords, and hashtags

    • Proofreading and formatting content for publication

    Email Marketing

    • Managing mailing lists and subscriber databases

    • Scheduling email campaigns

    Website Support

    • Updating website content (WordPress, Squarespace)

    • Uploading media

    • Tracking site traffic using Google Analytics or similar tools

    • Ensuring links, pages, and contact forms work smoothly

  • Bookkeeping

    • QuickBooks

    • FreeAgent

    Calendar / Diary Management

    • Google Calendar

    • Microsoft Outlook Calendar

    • Calendly

    Communications / Meetings

    • Microsoft Teams

    • Zoom

    • Calendly

    • Whatsapp

    ‍ ‍CRM Tools

    • HubSpot (CRM)

    • Zoho CRM

    ‍ ‍

    Document Management

    • Google Workspace (Docs, Sheets, Drive)

    • Microsoft 365 (Word, Excel, OneDrive)

    • Dropbox

    • Evernote / OneNote

    Email Management

    • Gmail / Outlook

    • Yahoo

    • Zoho

    Security & Password Management

    • Google Authenticator (2FA)

    Social Media & Marketing

    • Canva (graphics)

    • Google Analytics

    • Meta Business Suite (Facebook/Instagram)

    • LinkedIn